We believe that great products deserve an equally exceptional experience. 

From your first visit to our website to the moment your package arrives, every step of your journey with us is designed to feel intuitive, rewarding, and personal. We continually improve our services to ensure a smooth and reliable experience for you.

  • Customer Support That Listens

    Our customer service team is responsive, thoughtful, and dedicated to resolving issues promptly and effectively. Our website is also equipped with a growing Help Center offering quick answers, detailed guides, and helpful tips.

    Go to Help Center

  • Packaging That Reflects Our Values

    Every order is carefully packaged to reflect our commitment to quality, presentation, and sustainable choices. Complete with complimentary touches, orders also include custom-designed furoshiki and an original, seasonal postcard.

    More About Furoshiki

  • Art That Always Gives Back

    Our monthly postcard program features exclusive collaborations with independent illustrators. A complimentary postcard is included in every order, and 50% of each sale supports artists and creative voices worldwide.

    View Postcard Collection

How We Package Your Order

Store Reviews

Love this company. Every thing they carry is such great quality. Whenever I get an order it is always packaged so amazingly and with such care and is a delight to open. I will definitely come back again and again!!! This company really cares about their products and customers!

Richard E.

December 27, 2025

Such attention to detail, gesture and incredible sense of pride in your work is sadly so uncommon these days. I add 5 stars only because I can't select 6. Thank you for everything!

Albano D.

December 20, 2025

I really enjoyed my first purchase through Bungu. The process is very simple and receiving something from Japan to the United States they were very helpful with providing all the information I needed. I did have a small problem that arose and their customer service was quick and efficient in resolving the issue.

Hector E.

December 12, 2025

Bungu believes in what they sell. I feel I get quality products and I am a valued customer. Items arrive in beautifully wrapped package that made it seem I was getting more than office supplies. I will continue to shop with Bungu and I highly recommend them!

Christine H.

December 3, 2025

Japanese stationary is my absolute favorite, and purchasing from Bungu exceeded my expectations. It delivered quite quickly to the US, and when I opened the box… well, the detail to packaging is another reason why I will be a repeat customer. 10/10!

Gera N.

November 17, 2025

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